To report Closed Captioning Problems, Issues or Concerns, please contact our Captioning Hotline by e-mail, Fax or Phone:
E-Mail: captioning.hotline@WBTW.com
Fax: 804-819-1260
Phone: 888-812-9801
Please include station or market information.We will make every effort to investigate your inquiry within 1 business day.
To submit written issues, complaints or concerns, please contact the following:
Meredith Hart
Closed Captioning Coordinator WBTW News 13
101 McDonald Ct
Myrtle Beach, SC 29588
Phone: 843-293-1301
Fax: 804-819-1260
E-Mail: captioning.complaint@WBTW.com
Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days
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