CONWAY – As of 8 a.m. Saturday, HTC reported no major outages due to Tropical Storm Hanna. The few sporadic outages reported this morning have mainly been due to the loss of power.
HTC crews are working with other local utility companies to respond to customer calls and restore service as quickly as possible.
HTC customers are advised to request repair service by dialing 611 toll free from any HTC exchange or 365-2186.
Sometimes, the loss of electrical power can result in the interruption of voice, video and data services. HTC utilizes generators as an alternative power source to maintain service for as long as possible.
If you experience problems with cable television service and have power, it is possible that the equipment serving the area may still be without power.
As soon as the primary power source is returned to our equipment, service will once again be fully active.
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